Support
Have a question or something isn't working? Check the answers below or write to us; we reply by e-mail.
Quick answers
Where do I get the link to import?
From the listing on your agency's website: copy the page address and paste it into Prezento. If a site doesn't allow it, upload the photos from your phone and type the price and area.
The video won't export on my phone. What do I do?
Use an up-to-date Chrome or Safari and keep the app open while the video is made. On older phones, export one format at a time.
How do I change my billing details?
In the app, under Subscription, tap your billing details. If you type your tax ID, a Romanian company's details are filled in from ANAF.
How do I cancel my subscription?
Under Subscription, tap “Cancel subscription”. It stays active until the end of the paid period, with no other costs.
How do I delete my account?
Under Account, at the bottom, tap “Delete account”. Listings, photos and account data are deleted; invoices are kept as the law requires.
How do I become an affiliate?
Create a free account and turn on your link from the Affiliates menu. The full rules are on the affiliate page.
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Write to us
Or write to us directly at programimobiliare@gmail.com